Do you ship internationally?
No we do not sell or ship internationally
How can I get a refund for my purchase?
Just return your item to us and receive your refund (refund includes purchase price and shipping. Does not include return shipping)
The only items that are not covered by the refund policy are custom made items.
How long will my refund take?
Refunds are issued once items have been returned.
How can I pay for an Item I want to buy?
We offer several methods of payment
- Bank deposit / transfer EF
- Credit cards via PayPal
- PayPal (payment with PayPal account)
How can I contact you?
We can be contacted via email : firstname.lastname@example.org on Mob: 0431 243 734.
We ship Australia wide via courier service. (Customers must include a phone number as courier service requires one)
Do I have to register to purchase on you site?
No.. you can purchase as a guest.
How can I find out postage?
- Just add items to the cart
- Open the shopping cart. The shopping cart will display your items and a shipping calculator
- Just select the state and your postcode
A list of courier services will be displayed..
How do I know you site is secure?
Check the SSL Certificate. Look at the URL of the website. If it begins with “https” instead of “http” it means the site is secured using an SSL Certificate (the s stands for secure). SSL Certificates secure all of your data as it is passed from your browser to the website’s server
Do you offer wholesale ?
No we do not offer a wholesale account but, we have a discount account available …
The Discount Account offers business a % discount.
How can we apply for a discount account?
First you will have open a account with JTC shop (register account through JTC shop). Then email us the following information to apply for Discount Account
- Your trading Name
- Your ABN number.
- Service you provide
Once your details have been confirmed and approved (not all applications will be approved). if your application is approved your account will be upgrade to the Discount Account.
Do you offer Gift Vouchers ?
Salt Metal Art now offers gift voucher via our websites www.jtcshop.com.au and www.saltmetalart.com.au…
Get someone special a personalised gift voucher or just treat yourself.
Gift vouchers are available for download, emailed or posted to the desired address.
Your can select designs and add a personal message…
- The customer determines the Gift Voucher value
- Gift Voucher can be addressed to another person or to your self
- Gift Voucher has a section allowing for a personal message
- Payment options are PayPal, credit card via PayPal or Bank deposit EFT
- Vouchers are only valid for 90 days (3 months)
Gift Vouchers can be redeemed in person at Bendigo Market (at Salt Metal Art stall) and via our websites www.jtcshop.com.au and www.saltmetalart.com.au (voucher section on checkout)
We will be adding more designs soon.. Click on voucher to purchase one..